Contact us
Got a question, some feedback, or a problem with your account or a listing? We're happy to help.
Email us
The best way to reach us is by email. We read every message and aim to reply within 1–2 business days.
What to include
To help us sort things out quickly, please tell us:
- What you were trying to do
- A link to the listing or page, if it's about a specific one
- The email address on your account
Buying or selling a specific horse?
We don't buy or sell horses ourselves — Horse Trade Market is a marketplace that connects private buyers and sellers. To ask about a particular listing, open it and use the Contact seller button to reach the owner directly.
Before you write
Many common questions are already answered in our Help center, and our Safety tips cover how to buy and sell safely.